Frequently Asked Questions

We offer a range of snacks, including fresh fruit, yogurt, and savory options, as well as beverages such as infused waters, teas, and juices. These options are available throughout the day to keep residents nourished and hydrated.

Yes, we welcome family!

Dining with Dignity ensures that all residents can enjoy their meals in a way that is comfortable and respectful. This program offers tableside service, delivering hot, delicious meals directly to residents, whether dining in our dining room or their room.

Yes, we offer a Diet Modification program that accommodates a variety of dietary restrictions, including low-sodium, diabetic-friendly, and gluten-free options.

A typical day at The Landing includes social activities, wellness programs, and personal care. Residents can participate in group events, enjoy nutritious meals, and receive assistance with daily tasks. We aim to create a balanced routine that nurtures physical and emotional well-being.

Our fitness programs are designed to be inclusive and cater to all levels of ability. We offer group classes such as yoga, tai chi, and aerobics, as well as personalized wellness programs tailored to individual needs.

Our wellness program is holistic, covering physical, mental, social, and emotional well-being. It's designed to be flexible and personalized, ensuring every resident can thrive in their own way.

We offer a wide range of social activities, including resident-led groups, weekly social events, themed parties, and communal dining experiences. We aim to foster a strong sense of community and connection among our residents.

Memory Care is specifically designed for individuals with Alzheimer's, dementia, and other memory-related conditions. It offers a secure environment, specialized care, and programs tailored to meet the unique needs of those with memory loss.

We work closely with families to provide regular updates, involve them in care decisions, and offer support and guidance. We understand the challenges of caring for a loved one with memory loss and are here to provide reassurance and peace of mind.

We offer a variety of activities that promote physical, mental, and emotional well-being. These include exercise classes, arts and crafts, music therapy, brain games, sensory therapy, and group outings designed to engage residents and enhance their quality of life.

Our Memory Care community features controlled access, secure outdoor spaces, and a layout designed to prevent confusion and wandering. Additionally, our staff is trained to manage the specific safety concerns of residents with memory-related conditions.

Pets are welcome in many areas of our community, including outdoor spaces, walking paths, and certain common areas. However, there may be specific zones where pets are restricted, such as dining areas, for the comfort of all residents.

We welcome various pets, including dogs, cats, and small animals. Our primary concern is the well-being of our residents and their pets, so we encourage prospective residents to discuss their specific pets with our team to ensure a good fit.

Yes, we assist in finding pet care services for your pet. We can also recommend local veterinarians, groomers, and pet supply stores to help you care for your furry friend.

Our team is here to support you and your pet. If your pet has specific care needs, we can work with you to develop a plan that ensures their health and happiness. We strive to accommodate pets with special requirements to the best of our ability.

Short-Term Stays (Respite Care)

Respite Care is perfect for caregivers who need time to relax, travel, or attend to personal matters. It's also an excellent opportunity for loved ones to experience a new environment, meet new friends, and enjoy a change of scenery.

During a Respite stay, your loved one will enjoy all the amenities and activities available to our full-time residents. This includes personalized care, engaging activities, delicious meals, and access to our beautiful community.

Arranging Respite Care is simple. Just contact our team to discuss your needs and schedule a stay. We'll work with you to ensure your loved one has a delightful and relaxing experience while you enjoy your time away.

Respite Care is a temporary service that gives caregivers a break while ensuring their loved ones enjoy a safe, comfortable, and engaging environment. It's a mini-vacation for both the caregiver and their loved one.

We offer respite care for individuals who need temporary support, whether for recovery after an illness or surgery or to give family caregivers a break. Respite stays are flexible (1- 30 days) and include all the services and amenities available to our full-time residents.

Our mission here at The Landing is to provide a compassionate, supportive, and enriching environment that promotes the well-being and independence of our residents. We are dedicated to ensuring that each resident feels valued, respected, and empowered to live life to the fullest.

We encourage family and friends to visit their loved ones regularly. Our visiting hours are generally 8:00 a.m. to 8:00 p.m., but we are flexible and can accommodate special requests. We ask that visitors respect the privacy and comfort of all residents and follow any health and safety guidelines in place.

Yes, we offer transportation services for residents for medical appointments, shopping trips, and social outings. Our vehicles are equipped to accommodate those with mobility challenges, and we have a scheduled service and the option to arrange transportation on an as-needed basis.

We understand that transitioning to Assisted Living or Memory Care can be challenging for residents and their families. We provide comprehensive support during this time, including pre-move consultations, assistance with coordinating moving services, orientation for new residents, and ongoing communication with family members to ensure a smooth and supportive transition.

Arranging a tour of The Landing is simple. You can contact our sales office by phone or email to schedule a convenient time. We offer both in-person and virtual tours, and during your visit, you'll have the opportunity to see our community, meet our staff, and ask any questions you may have.

The admission process begins with a consultation and assessment to determine the appropriate level of care. Once a decision is made, our team will assist with the necessary paperwork, coordinate the move, and help the new resident settle in. We strive to make the transition as seamless as possible, with personalized support every step of the way.

We foster a sense of community through various social, recreational, and wellness activities designed to bring residents together. Our programming includes group outings, cultural events, hobby clubs, fitness classes, and more. We also encourage residents to participate in community decisions and provide spaces to connect and form meaningful relationships.

We determine a staff-to-resident ratio based on the needs of the residents to ensure that each resident receives attentive and individualized care. This ratio is carefully monitored and adjusted as needed to accommodate our residents' varying levels of care.

Personalized care at The Landing begins with thoroughly assessing each resident's needs, preferences, and goals. Our care team works closely with residents and their families to develop a customized care plan that is regularly reviewed and adjusted as needed. We ensure that each resident receives the appropriate level of support to maintain their independence and well-being.

For residents with dementia or Alzheimer's, we offer specialized care in a secure and supportive environment. Our team is trained in memory care techniques, and we provide personalized care plans that include cognitive therapies, structured routines, and activities designed to enhance quality of life. We also have dedicated areas to ensure safety and comfort.

If a resident's care needs change, we reassess their situation and adjust their care plan accordingly. Our goal is to provide a continuum of care, ensuring that each resident receives the appropriate support as their needs evolve. This may include increasing the level of assistance, coordinating with healthcare providers, or transitioning to a different care setting within our community.

At The Landing, we offer a wide range of medical and personal care services to ensure the well-being of our residents. These include assistance with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting. We also provide medication management, routine health monitoring, coordination with healthcare providers, and access to on-site specialized services, such as physical and occupational therapy. We have licensed nurses on site 24/7. We have partnerships with visiting physicians for easy access to medical care.

Medication management is a critical aspect of care at The Landing. Our trained staff ensures that medications are administered accurately and on time according to each resident's prescribed regimen. We also handle prescription refills, monitor for potential side effects, and coordinate with physicians and pharmacies to manage any changes in medication.

Yes, we have on-site licensed nurses who are available 24/7 to provide medical care and support. While we don't have doctors on-site at all times, we partner with local physicians who regularly visit the community. Additionally, our nursing staff is trained to handle medical needs and coordinate with residents' primary care doctors as necessary.

Health assessments are conducted regularly to monitor residents' well-being and to adjust care plans as needed. Upon admission, a comprehensive evaluation is performed, and subsequent assessments are scheduled routinely or as needed based on changes in the resident's health status. Additionally, we conduct routine wellness checks to identify any emerging health concerns.

We offer on-site physical therapy and rehabilitation services to help residents maintain or regain their mobility, strength, and independence. These services are provided by licensed therapists who work with residents on personalized treatment plans, whether recovering from surgery, managing chronic conditions, or seeking to improve overall physical health.

We have fall prevention programs designed to reduce the risk of falls, including regular assessments of each resident's mobility and environment, physical therapy, balance training, and installing safety features like grab bars and non-slip flooring. Our staff is also trained to provide immediate assistance if a fall does occur and to develop a care plan to prevent future incidents.

We provide comprehensive diabetes management through 24/7 licensed nursing care, personalized nutrition plans, and wellness programs. Our team monitors blood glucose levels, administers insulin injections, and responds to hypoglycemia and hyperglycemia under a physician’s directive. Additionally, we offer on-site podiatry services for diabetes-related foot care and support overall well-being through healthy meal planning, exercise programs, and stress management techniques to help residents maintain stable blood sugar levels.

Our community provides registered dietitian-approved meals, blood sugar monitoring, insulin administration, and 24/7 medical support to manage diabetes effectively. We also partner with an on-site podiatrist for foot screenings and treatments related to diabetes complications. Our goal is to ensure residents can lead healthy, active lives with the right support, care, and supervision.

We prioritize our residents' safety and security by implementing various measures, including 24/7 on-site staff, emergency call systems in each residence, secure entry points, regular safety drills, and continuous community monitoring. Our team is trained to respond quickly and effectively to any potential emergencies.

Our staff is trained to respond promptly and effectively in emergencies. We have established protocols for various situations, including medical emergencies, natural disasters, and security threats. Residents have access to emergency call systems in their rooms, and we maintain close relationships with local emergency services to ensure rapid response.

In the event of a medical emergency, our staff is trained to respond immediately. We activate emergency protocols, which include assessing the situation, providing first aid or CPR if necessary, and contacting emergency services. We also notify the resident's designated family members or emergency contacts as quickly as possible. Our team stays with the resident until emergency responders arrive to ensure continuous care.

If your loved one experiences a fall or emergency, it's important to remain calm and contact our staff immediately. Our team is trained to handle such situations and will respond quickly to assist. We will assess the situation, provide any necessary medical care, and, if required, contact emergency services. We will also keep you informed at every step and coordinate any additional care needed after the incident.

Our staff members at The Landing are highly trained and certified in various areas to ensure they provide the highest quality of care. This includes certifications in CPR and first aid, medication administration, dementia care, and other specialized areas relevant to senior care. Our nursing staff holds appropriate licenses, and all caregivers undergo ongoing comprehensive training in safety protocols, resident care, and communication skills.

Staff at The Landing participate in ongoing education and training programs regularly. Training sessions are conducted monthly at a minimum, covering the latest best practices in senior care, updates on safety protocols, dementia care, and any new procedures or technology. Additionally, staff receive annual recertifications in key areas such as CPR and first aid, ensuring they are up-to-date with the most current knowledge and techniques.

Yes, there is a 24/7 staff presence, including licensed nurses at The Landing, to ensure that residents receive continuous care and support. Night shifts are staffed by experienced caregivers and nurses trained to handle any issues that may arise during the night. Our night staff conduct regular wellness checks, assist with nighttime needs, and are prepared to respond immediately to any emergencies.

We take grievances and complaints seriously at The Landing. Residents and their families are encouraged to report any concerns directly to our staff or management. Complaints can be made verbally or in writing, and we have a transparent process for addressing them. Upon receiving a complaint, it is documented, reviewed by our management team, and addressed promptly. We follow up with the resident or family member to ensure that the issue has been resolved to their satisfaction. Additionally, we maintain confidentiality and ensure that all complaints are handled with the utmost care and respect.

A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Ombudsman assistance is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 1- 800-252-2412.